Office Manager Job Description 

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Role Summary: 

The Office Manager plays a pivotal role in supporting various administrative duties and providing support to all departments. This person must be exceedingly well-organized, flexible and able to uphold the mission and values of Resilience1220 in every aspect of the work. 

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Key Responsibilities 

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Administrative & Office Operations 

• Manage day-to-day office operations, including supplies, equipment, mail, and workspace organization. 

• Serve as the first point of contact for general inquiries via phone, email, and in-person visits. 

• Maintain organized digital filing systems. 

• Assist with scheduling, meeting coordination, and preparing materials for staff, board, and volunteer meetings. 

• Assist with basic finance tasks such as expense tracking, invoice processing, and receipts. Assist with grant invoices and grant reporting 

• Other tasks as required 

 

Program Support 

• Onboard new therapists including salesforce training, google suite set up, and overview of policies and procedures 

• Obtain and updating therapist forms, contracts, licenses, addresses 

• Offboarding therapists and staff in system 

• Help coordinate logistics for training, events, and community outreach activities. 

• Maintain vendor files and support grant reporting with documentation as needed. 

 

Communications, Community Engagement & Donor Support 

● Assist with email newsletters, website updates, and social media scheduling (if desired). 

● Assist with fundraising events and execution 

● Assist with volunteer management 

● Maintain donor records in CRM) and assist with gift acknowledgements. 

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Qualifications 

• Previous experience in office administration, nonprofit operations, or related role preferred. 

• Strong organizational skills with excellent attention to detail. 

• Proficient with Google Workspace and/or Microsoft Office Suite. 

• Familiarity with CRM platforms 

• Ability to manage multiple tasks and maintain confidentiality. 

• Strong written and verbal communication skills. 

• Commitment to the mission and values of the organization.

 

Personal Attributes 

• Warm, friendly, professional presence. 

• Self-directed but comfortable asking questions. 

• Dependable, trustworthy, and highly organized. 

• Able to work in a fast-paced, collaborative, and youth-centered environment. 

 

Work Schedule & Compensation 

• Hours: 20 hours per week in office, flexible schedule 

• Compensation: $25 per hour 

• Benefits: PTO, sick leave, paid holidays 

 

Please email resume and cover letter to resilience1220@gmail.com. Please apply by January 15th.